Cortland Museum District Apartments

Thank you so much for your kind words! We're thrilled to hear that your experience has been so positive since Cortland took over management. Our team works hard to ensure that every resident feels comfortable and valued, and we're glad to know that... we've met your expectations. If there's anything else we can do to make your living experience even better, please don't hesitate to reach out. We’re so happy to have you as part of our community!

Enjoy your day,
Stephanie A., Community Manager Read More

Thank you for sharing your feedback. We truly apologize for the inconvenience you've experienced with the A/C. Unfortunately, like all systems, air conditioning units can sometimes fail unexpectedly, and while we always aim to address repair issues... as quickly as possible, the delay in receiving the necessary part was an unfortunate circumstance we couldn’t control. We completely understand how uncomfortable this situation must have been for you.

We also apologize for the disruption caused by our service team’s visits. While we recognize that these visits were necessary to repair the A/C, we understand they may have been frustrating, especially with the in-and-out traffic. While shoe covers were worn during most of the visits, we do regret if they were not worn during all of them. We will remind our team of the importance of maintaining respect for your space, and ensure shoe covers are consistently used in the future.

We truly appreciate your patience and understanding throughout this process. We will be reaching out directly to address any further concerns you may have.

Kind regards,
Stephanie A., Community Manager Read More

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Ericka provided you with excellent service and listened carefully to your needs. Although we're sorry you decided not to go with The Southmore, we're... happy you found a place that works for you in Pearland.

Should your plans bring you back to the Museum District in the future, we would love to assist you again!

Sincerely,
Stephanie A., Community Manager Read More

Hello,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that you're enjoying your experience at The Southmore.

It’s wonderful to know that our amenities, views, and service... have exceeded your expectations. We're especially grateful for your recognition of our new management team. They work hard to create a welcoming and attentive environment, and we're so happy that it’s making a difference in your experience.

Thank you for recommending us – we’re excited to continue making The Southmore feel like home for you!

Enjoy your day,
Your team at The Southmore Read More

Hi there,

Thank you for sharing this with us! It sounds like you and your dog have found a wonderful home at The Southmore! It’s great to hear how supportive the team has been, especially Maggie, Ericka, and Stephanie. A welcoming community can make... all the difference when settling in. The amenities and stunning public spaces must make it feel even more special. Enjoy your new home and all the adventures that await you both!

-The Southmore team Read More