3/22/24
If I could leave 0 stars I would.
The management is TERRIBLE; let’s just start with maintenance requests. If you put in a maintenance request to get anything fixed or taken care of be prepared to wait weeks and months before they come. I put in a maintenance request for my light in my fridge over a year ago (That’s right in 2023) and it’s still not fixed. Also I put in a request for pest control to come and spray which took over 1 month to finally get someone to come. (Keep in mind tenants are paying for this, it’s included in... the rent) Roaches are BAD they come from outside and due to no pest control coming EVER they populate…The apartment next to me flooded and I had water damage in my apartment on my carpet, it had a horrible smell so I put in a maintenance request; they said they’d be back on Thursday and never showed up it took almost 2-3 months before they replaced the wet carpet. (After 2-3 maintenance requests) They NEVER change air filters I’ve been here over 2 years and the filter was never replaced. (I had to request it he replaced) Black mold is all over the vent so I’m sure it’s in other places as well and only got painted over. Cars will be broken into if not careful they have junkies and homeless people walking up and down the streets every single night/day my car was broken into 3 times and my girlfriend’s car once. DO NOT MOVE HERE!!!! You’re better off living under bridge you’ll have less problems.
Review from Apartments.com
Property Manager at Cypress Lake responded to this review
Anonymous, We apologize that your experience was not a good one for you and appreciate you leaving your feedback. Please let us know if there is anything we can assist with.