12/30/24
Nightmare on Gessner
This has to be the absolute worst apartment complex, no follow-up. You can’t contact the office for anything by call, voicemail, or community portal message. All reviews are from people that haven’t actually lived on property. They’re in for a rude awakening. Thefts in complex now are at an all time high. Trash cans are full to the point it spills into the parking lot. I’ve even noticed mice in stairwells late at night. The most despicable thing of all is the system had a “glitch,” and... overcharged on rent and instead of actually taking a look into it the team member in the leasing office made up reasons why it was so high. Don’t rent here I’m warning you.
Review from Apartments.com
Property Manager at Duo West Champions responded to this review
I can't lie - of course we love positive reviews, but your honesty gives us the chance to improve, so many thanks to you for taking the time to share! We'd like very much to work with you to resolve this, so if you're willing to discuss, please reach... out to us at duowestchampionsmgr@greystar.com and we'll figure it out together.