Salado at Cityview Apartments

We are sorry to hear about your concerns, and we want to assure you that we take them seriously. However, we must address some inaccuracies in your review.

Firstly, we do not have any reports or evidence of a roach or mice infestation in our... apartment complex. Our pest control measures are robust, and we have regular inspections to ensure the cleanliness and hygiene of our units.

Secondly, our staff undergoes thorough training to provide excellent customer service to all our residents. We strive to maintain a professional and courteous environment in our office, and we apologize if you felt otherwise during your interactions with us.

Regarding car safety and security, we have surveillance cameras in our parking lot to monitor and deter any suspicious activities. We also work closely with local law enforcement to ensure the safety of our residents' vehicles.

Your feedback is valuable to us, and we encourage you to reach out to our management team directly to discuss any specific concerns or issues you may have. We are committed to addressing your concerns and improving your experience at our complex.
Thank you for bringing these matters to our attention. Read More

Thank you for sharing your experience, and we apologize for the challenges you've faced during your time here. We take feedback seriously and are committed to addressing your concerns.

We sincerely apologize for any inconveniences caused by... maintenance delays and communication issues. Our goal is to provide prompt and effective solutions to any issues that arise in our apartments. We are actively working on improving our response times and communication channels to ensure a better experience for all our residents.

Regarding the incidents with your appliances and maintenance requests, we understand the frustration and regret any delays in resolving these matters. We will review our procedures and ensure that our maintenance team is proactive and responsive to all requests moving forward.

We are also sorry to hear about the incidents with your vehicles and any negative interactions with other residents. We take safety and community harmony seriously and will address any concerns in these areas.

If there are any outstanding issues that require immediate attention or if you have further feedback, please reach out to our management team directly. We value your residency and want to ensure that your remaining time here is as comfortable as possible.

Thank you for sharing your concerns with us, and we appreciate your patience as we work to make improvements. Read More

Thank you for sharing your concerns with us. We apologize for any inconvenience you have experienced and appreciate your feedback.

Regarding the pool, we are actively working on a plan to reopen it as soon as possible. We understand the importance... of this amenity to our residents, and we are committed to providing a positive experience for all.

Regarding visitor parking and laundry facilities, we have taken note of your feedback and are looking into ways to improve access and availability for our residents.

As for the roach issue, we have a comprehensive pest control program in place to address and prevent infestations. We take reports of pests seriously and will continue to work diligently to ensure a clean and comfortable living environment for everyone.

We appreciate your recognition of our maintenance team's efforts, and we will continue to strive for excellence in customer service.

If you have any further concerns or need assistance, please do not hesitate to contact our management team directly. Your satisfaction is important to us, and we are committed to addressing your concerns and improving your experience.

Thank you for choosing to be a part of our community, and we look forward to making positive changes based on your feedback. Read More

Thank you for sharing your feedback with us. We are sorry to hear about your experience, but we want to clarify that the information provided in your review does not reflect the standards and practices of our community.

We want to assure you that we... take pest control and maintenance concerns very seriously. Our team conducts regular inspections and treatments to address any pest issues promptly, and we have not received reports of mass amounts of roaches in your apartment or others. We also take great care to ensure that all apartments are thoroughly cleaned and checked for cleanliness before move-ins.

Additionally, our management team is dedicated to addressing resident needs promptly and professionally. We have systems in place to handle maintenance requests efficiently, and we strive to provide excellent customer service to all residents.

We understand that misunderstandings or frustrations may occur, and we would like the opportunity to discuss your concerns further and address any specific issues you may have. Please reach out to our management team so we can work together to resolve any issues and improve your experience.

Thank you for choosing to be a part of our community, and we look forward to addressing your concerns. Read More

Thank you for sharing your feedback about Salado at Cityview in 2015! We're glad to hear that you find our property to be a great place to live, especially for its proximity to Bush Airport and the calm environment it offers. We appreciate your kind... words about our friendly property manager and her dedication to assisting residents.

We understand your concern about the safety of the surrounding area, and we take security very seriously. We have implemented various measures to ensure the safety and well-being of our residents, including enhanced security protocols and collaborations with local law enforcement.

If there are specific safety concerns or if you need any assistance during your stay, please don't hesitate to reach out to our management team. Your feedback is valuable to us as we strive to provide a positive living experience for all residents.

Thank you for choosing Salado at Cityview as your home, and we look forward to continuing to serve you. Read More