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The fees below are based on community-supplied data independent market research.
21 Ratings & Reviews
2/17/25
La hospitalidad en la oficina es Excelente. Catherine te ayudara en todo lo posible para que puedas adquirir el apartamento que necesitas. Y es un lugar sumamente tranquilo.
Review from Apartments.com
1 Person Found This Helpful
2/14/25
Ive lived here for several years now and have been very happy. When I come home and look out my window, I am captivated by the nature, lake and peaceful woods of my home. The front office is very receptive and maintenance is highly organized and efficiant. Also affordable compared to similar properties.
Review from Apartments.com
1 Person Found This Helpful
2/7/25
Muy buenas instalaciones todo bien cuidado y la calidad de personas q te atiende la Sr Caterine
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Serena Woods Apartments responded to this review
¡Muchas gracias por tu reseña! Nos alegra mucho saber que las instalaciones estuvieron a la altura de tus expectativas y que recibiste un excelente servicio por parte de la Sr. Caterine. ¡Esperamos verte pronto de nuevo!
6/14/24
Do not move here! The absolute worst complex i have ever lived in . I moved to texas 2 years ago and lived here and it has been horrible i cannot believe places like this actually exist. There was maggots in my kitchen i called the number nobody answered so i called customer service she said she would let them know , nobody ever came. The amount of bugs are ridiculous. Theres cops here every other week. They notify you an hour or couple minutes before shutting off the water due to “pipe issues”... this happens 3-4 times a month . Last summer the electricity went out due to storm for 4 days they did not care . Tons of bugs and pest , the neighbors are so loud and stomp like hippos no ounce of curtesy this place is a joke
Review from Apartments.com
8 People Found This Helpful
Property Manager at Serena Woods Apartments responded to this review
Thank you for your feedback, but we want to clarify that the situation you've described does not accurately reflect the conditions at our community. We take great pride in maintaining a clean and safe environment for all residents. Our team is always... available to address any concerns, and we strive to resolve issues quickly and efficiently. If you have any ongoing concerns, please feel free to contact our customer service team at (713) 562-4792 or email customerservice@vscmgt.com, and we’ll be happy to assist you.
2/12/24
Long story short they are trying to keep the other half of my deposit even though I thoroughly cleaned the apartment they are charging me for leafs they blew in etc secondly they have rats roaches and safety is a hugeeee issue. DO NOT MOVE HERE.
Review from Apartments.com
5 People Found This Helpful
Property Manager at Serena Woods Apartments responded to this review
Dear Reviewer,
We were disheartened to read your recent review as it does not align with the standards of service and care we strive to provide to all our residents. Allow us to address the concerns you've raised:
Firstly, regarding the issue with... your deposit, we have a thorough and transparent process in place for handling deposits. Our aim is always to ensure fairness and clarity in such matters. We meticulously document the condition of each apartment before and after tenancy to accurately assess any cleaning or repair charges. We encourage you to review your move-in and move-out inspection reports for a comprehensive understanding of the charges applied.
Regarding cleanliness and pest control, our maintenance team works diligently to maintain a clean and pest-free environment for all residents. We have regular pest control inspections and take immediate action upon any report of infestation. We also conduct routine property inspections to address any safety concerns promptly.
We understand that disagreements can arise, and we are committed to resolving them amicably. We invite you to discuss your concerns directly with our management team so that we can address them comprehensively and work towards a satisfactory resolution.
Thank you for bringing these matters to our attention, and we look forward to the opportunity to address your concerns directly.
Sincerely,
Your Serena Woods Team
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Shoppers will appreciate Serena Woods Apartments proximity to Westfield Center, Cypress Trails, and Spectrum Plaza. Westfield Center is 0.1 miles away, and Cypress Trails is within a 4 minute walk.
Recreational activities near Serena Woods Apartments are plentiful. Discover 3 parks within 5 miles, including Mercer Arboretum & Botanic Gardens, Pundt Park, and Spring Creek Greenway Nature Center.
Living in Spring provides easy access to George Bush Intcntl/Houston, located just 18 minutes from Serena Woods Apartments. Another nearby airport is William P Hobby, located 34.5 miles away.
Within 50 Miles of Serena Woods Apartments
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