12/3/24
Scammers management
Not safe location and worst management , easy to them to scam on you .
Review from Apartments.com
WINTER MOVE-IN SPECIAL: Pay no admin fee, get 1/2 off security deposit (with approved credit), PLUS receive a $500 gift card on select apartments when you move in by 01/31/25. Certain restrictions may apply. Contact our office for more information.
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The fees below are based on community-supplied data independent market research.
Breed Restrictions Apply. Aggressive breeds (purebred and/or any mixed form) are not allowed. These breeds include, but are not limited to: American Staffordshire Terrier, Dalmatian, Pitbull, Siberian Husky, Chow, Doberman, and Rottweiler.
Refundable Pet Deposit and Non-Refundable Pet Fee are charged per animal.
Breed Restrictions Apply. Aggressive breeds (purebred and/or any mixed form) are not allowed. These breeds include, but are not limited to: American Staffordshire Terrier, Dalmatian, Pitbull, Siberian Husky, Chow, Doberman, and Rottweiler.
Refundable Pet Deposit and Non-Refundable Pet Fee are charged per animal.
16 Ratings & Reviews
12/3/24
Not safe location and worst management , easy to them to scam on you .
Review from Apartments.com
5/16/23
We rented for a year lease. Excellent renters, paid rent on time, no violations. At move out- they didn’t complete the inspection for 3 weeks until after we moved out. Charged us for “ dust on blinds”, and scratches in the countertops and they had to replace entire countertops because of it. Yet, we lived with water damaged ceiling for months after a rain storm. And, our screen door was broken more than it worked during our lease. I have a move out video to prove these charges are bogus... and we are fighting them. Please, do not stay here.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Jefferson Creek responded to this review
Hi, we are deeply concerned to learn of the situation you have described. We would like to discuss this further with the hopes of coming to a resolution, so when you have a chance, please call our property manager directly at (972) 401-3812.
3/31/21
By far the worst place I have ever lived! I wouldn't recommend this place to my worst enemy. The office staff will do anything to avoid assisting you. They often blame their poor service and care for residence on lack of staff... The last apartment complex I lived in regularly operated with only three office staff and more residence. Enough.
I am counting the months until I move out. Primarily because of the office staff. Do not get me started on the condition of the apartments and the state... my apartment was given to me when I moved in! Believe the pictures that residence post. The photos provided by the apartment are so doctored up. Please do not be fooled like I was.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Jefferson Creek responded to this review
Hi there, we are sorry to hear we missed the mark with your customer service experience. We would enjoy the opportunity to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us... at (972) 401-3812. We look forward to hearing from you.
9/3/20
If the maintenance happens in the apartment around you, No notice given to you. Drilling happening over your head, no notice. Reason given by property office "Its not quite hours, we don't owe you a notice". Lucky me I am out of here next week.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Jefferson Creek responded to this review
Thank you for sharing your experience and bringing your concerns to our attention. If you would be willing, please reach out to our Property Manager at (972) 401-3812 so we can discuss this matter in hopes of reaching a resolution.
4/8/19
When moving out, they wouldn’t let me turn in my keys the evening before my move out day due to some incredibly STUPID policy they have. I had to cancel my plans, stay in town another day, just to walk in their front office for five seconds to turn in the keys and they said with a smile “you’re all set”... needless to say I probably closed their front door a bit hard on my way out.
Between the mostly young, inexperienced management who will in no way help you out and the vandalism and theft... mentioned in other reviews, you’re better off finding somewhere else to live.
Review from Apartments.com
7 People Found This Helpful
Property Manager at Jefferson Creek responded to this review
Hi there, we regret to hear that your recent experience with us may have been less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 401-3812 when you have a chance. Thank you, and we... look forward to hearing from you.
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Shoppers will appreciate Jefferson Creek Apartments proximity to Jenah Plaza, Royal MacArthur Center, and Tuscan Center. Jenah Plaza is 0.2 miles away, and Royal MacArthur Center is within an 8 minute walk.
With a TransitScore of 29, Jefferson Creek Apartments has some transit, including 10 transit stops within 9.4 miles. Transit options include Hidden Ridge Station and North Lake College.
Living in Irving provides easy access to Dallas-Fort Worth International, located just 14 minutes from Jefferson Creek Apartments. Another nearby airport is Dallas Love Field, located 11.7 miles away.
Within 50 Miles of Jefferson Creek
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