12/29/23
Avoid like the plague.
Lived in this apartment complex for almost 5 years. I have never been so happy to move put of a place in my life. Where to start with the constant problems.
In the 4+ years I had 6 leaks in my apartment which destroyed carpet, walls, and my furniture. I was home for 4 of the leaks, but the most devastating 2 happened while I was out of town for work. Both times I was not informed that there had been a leak at all and my things were moved, which while nice were not dried so they stacked the... stuff and it mildewed. So when I got home a month later things had to be thrown away. These items could have been saved if I had known I there had been a leak and needed to check on the apartment. So books, pictures, end tables and sofa had to be thrown out. Thank goodness I hadn't replaced the sofa when the other leaked happened when I was out of town. Even better the leak caused the carpet to lift up in the door way so it ended up shredded despite me trying to get the metal that holds the edge of the carpet tacked back down. And worse the leaks cause mildew to grow on the walls and ceiling. And it took me throwing an absolute fit to get the ceiling fixed over my washer and dryer after the 5th leak. And the leak in the utility room where my A/C was located was all moldy as well, this was leak number 6.
When I moved in there was damage to the fridge and stove that was never repaired and on move out I was told I would have to pay for those repairs. I was also informed that even though the damage to the floors and one interior door was from the leaks I would have to pay for new flooring, trim, and door.
If you are moving into a first floor apartment in the next month I would have someone check for black mold since you might be moving into my train wreck of an apartment. And they say they check when the leaks happen, which they don't though this is what I was told on move out, it takes a while for mold to develop when sheetrock has been completely soaked through till it is soft enough you can push your finger through it. And based on my experience their solution to mold and other issues is to slap paint on it and call it a day.
Beware this apartment complex is horrible and the management company could care less. They over charge for apartments that are falling apart. Don't let the new paint and superficial appearance fool you.
Review from Apartments.com
4 People Found This Helpful
Property Manager at The Woodlands Apartments responded to this review
I'm truly sorry to read about your experience and the issues you faced during your time as a resident. Our team aims to provide a comfortable living environment, and I would like an opportunity to discuss these matters further so we can better... understand what went wrong, learn from our mistakes, and ensure they don't happen again in the future. If you're open to it, please contact me directly.
Thank you,
Allie - Community Manager - (903) 581-8177