Axis at PTC Apartments

Vivian was very helpful and made the process very easy to get me moved in. The community is great so far! I just moved in and am absolutely happy here.

I love my new apartment great area to be in with all the shopping stores and restaurants in the area. I never have to drive and that’s a plus!

1. Some of my flooring didn’t adhere properly. After I moved in all my belongings, I was informed that to fix it, I would need to move everything out again.
2. Management rarely answers their phones, so I often had to visit their office to speak with someone.
3.The property is not military-friendly. No prorated rent for moving out early for deployments. My previous apartment complex prorated my rent and refunded me under similar circumstances, but that is not the case here.
4. Upon moving out,... I didn’t receive my security deposit back due to administrative fees, water fees, and other charges, even though I left the apartment in pristine condition. I attempted to contact management regarding these fees to understand the charges, but I couldn’t reach anyone by phone, resulting in a loss of $200.

If you consider renting here, be cautious about these issues. While the apartments are updated, the management experience can be frustrating. However, the maintenance team was excellent. Read More

Great apartment. We NEED better security and more cameras. Also, there should be another dog poop station, especially for residents who do not pick up after their pets.

Responsive, Upbeat, Patient, professional, Great from all around from the staff and people from axis at ptc peninsula Town Center, Hampton, VA..