10/28/24
Poor service, misplaced priorities, unsafe place to live.
Nothing but excuses and finger pointing from this location's management. No accountability. Common sense is not a thing here either, just hiding behind misinterpreted corporate polices. Resident well being is not a priority, only snatching every cent they can get out of you. It took resident cars getting vandalized and stolen for them to fix the faulty security gate that has been a whirlwind of problems. Wow, just wow. Stay away.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Falcon Lakes responded to this review
Thank you for your feedback. Our Gates were down temporairly because a guest ran over our entry key pad. Due to this being a insurance claim it did take several weeks to get repaired. I would love to assist you on your other concerns further. If you... could send an email and give us an opportunity to address them I would love to help. falconlakes@bellpartnersinc.com