12/18/24
Verified Renter
We are paying for all the amenities, but not seeing them in the community. Missing landscaping said has to wait until next year!, trash piled up outside container, you need another container or to do something differently! Missing pool balls, TV's don't work, Can't turn on fireplace.
Review from Apartments.com
Property Manager at Boardwalk at Mercer Crossing responded to this review
We apologize for falling short in meeting your expectations regarding the community amenities. Your feedback is important to us, and we would like to address these matters promptly. Please contact our management office at (972) 831-1901 so we can... discuss these issues in detail and work towards resolving them. Thank you for bringing these concerns to our attention, as it helps us improve our services for all residents.