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The fees below are based on community-supplied data independent market research.
4 Ratings & Reviews
12/17/20
It’s been 4 months and I still have not received my deposit. I’ve called about 50 times and they just give you the run around. Not once has anyone called me back.Don’t move in to this place!
Review from Apartments.com
2 People Found This Helpful
Property Manager at Serena Village 2 Apartments responded to this review
Sorry to hear that we will be more than happy to help you. Please contact the office we are doing appointment only you can contact us at 281-875-0909.
7/2/20
Do you like roaches in your food, bed, home and just about anywhere else you can think of? Do you like management that is completely inept and incapable of ever scheduling the exterminator? Do you like micromanaging simple office tasks like:
Getting your rent correct?
Getting you a copy of your lease?
Scheduling an exterminator for a pre-existing and health violating roach infestation?
Then join Province on the Park's amazing roach infested tenants in celebrating all there is to love about... this location. From management that never addresses clear health violations, to discovering that roaches crawl in your food while you are asleep. And in your bed. And over your body. and in your mouth. Roaches everywhere. Roaches for anyone free on the house from Province on the Park.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Serena Village 2 Apartments responded to this review
, I am sorry to hear that you were not happy, please feel to stop by the office so we can get more information. Office is close we are going by appointments only.
7/9/16
It's Okay at first since I've been here More then A Year they Change Management like 3 Times. Oh Yeah if you wanna move here Be ready because when it rains it gets flooded B Aware You gonna live Next The Bayou. Parking here is very limited Oh Yeah And one More Get Ready to see Raccoons In the Day or Night By The dumpster So Nasty!!!
Review from Apartments.com
11 People Found This Helpful
Property Manager at Serena Village 2 Apartments responded to this review
Thank you for sharing your feedback regarding your experience at Serena Village 2 in 2016. We want to inform you that we are the new management team, and we appreciate your input as it helps us understand the areas where improvements are needed... .
Since taking over, we have been working diligently to address various concerns and enhance the overall living experience for our residents. We have implemented measures to improve drainage during rainy periods to minimize flooding risks. Additionally, we are actively addressing parking availability to ensure residents have adequate spaces.
Regarding wildlife sightings, we are working on implementing strategies to mitigate these issues and ensure a clean and comfortable environment for everyone.
We value your feedback and encourage you to reach out to our management team directly if you have any specific concerns or suggestions for improvement. Thank you for being a part of our community, and we look forward to continuing to enhance your living experience at Serena Village 2.
11/30/15
I have been living at park de ville for about 5 years and never had a problem here. Maintenance staff is excellent have always done my maintenance request on time, office staff is very professional and helpful. I really recommend you to live here it is a quiet and calm place its located in the outer skirt of greenspoint.
Review from Apartments.com
10 People Found This Helpful
Property Manager at Serena Village 2 Apartments responded to this review
Thank you for sharing your wonderful experience about Serena Village 2 in your review from January 30, 2015. We greatly appreciate your positive feedback and are thrilled to hear that you have enjoyed living here for the past five years.
We take... immense pride in providing excellent service to our residents, and we are delighted that you have found our maintenance staff to be efficient and our office staff to be professional and helpful. Creating a quiet and calm environment is important to us, and we are glad that you appreciate the peaceful atmosphere here at Serena Village 2, located on the outer skirt of Greenspoint.
Your recommendation means a lot to us, and we are grateful for your continued residency. If there is anything we can do to further enhance your experience or if you have any suggestions for improvement, please do not hesitate to reach out to us. We are always here to assist you.
Thank you again for choosing Serena Village 2 as your home. We look forward to many more years of providing you with a comfortable and enjoyable living experience.
Shoppers will appreciate Serena Village 2 Apartments proximity to Northwood Village Center, Greenbriar North Center, and Greens Road Plaza. Northwood Village Center is 0.3 miles away, and Greenbriar North Center is within a 7 minute walk.
With a TransitScore of 55, Serena Village 2 Apartments has good transit, including 6 transit stops within 14.4 miles. Transit options include Northline Transit Center / Hcc and Melbourne / North Lindale.
Living in Houston provides easy access to George Bush Intcntl/Houston, located just 10 minutes from Serena Village 2 Apartments. Another nearby airport is William P Hobby, located 27.2 miles away.
Within 50 Miles of Serena Village 2 Apartments
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